Terms of Service
Last Updated: November 2025
1. Acceptance of Terms
By accessing or using the services provided by Phomwhvortox ("we", "our", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Phomwhvortox provides personal shopping and style curation services, including but not limited to:
- Personal shopping trips
- Capsule wardrobe building
- Seasonal style refreshes
- Brand matching services
- Full wardrobe evaluations
3. Booking and Payment
When you book a service with us:
- You agree to pay the fees associated with your selected service
- Payment is required at the time of booking or as otherwise agreed
- Prices are quoted in Euros and include VAT where applicable
- We accept payment via methods specified during booking
- All fees are non-refundable except as specified in our Cancellation Policy
4. Cancellation and Rescheduling
Our cancellation policy is as follows:
- Cancellations made more than 48 hours before the scheduled session: Full refund
- Cancellations made 24-48 hours before: 50% refund
- Cancellations made less than 24 hours before: No refund
- Rescheduling is permitted up to 48 hours before the session without penalty
- We reserve the right to cancel or reschedule sessions due to unforeseen circumstances, in which case a full refund will be provided
5. Client Responsibilities
As a client, you agree to:
- Provide accurate information in your style questionnaire
- Arrive on time for scheduled sessions
- Communicate any concerns or preferences clearly
- Make your own final purchasing decisions
- Treat our staff with respect and courtesy
6. Our Responsibilities and Limitations
We will:
- Provide professional personal shopping guidance to the best of our ability
- Respect your preferences, budget, and style goals
- Maintain confidentiality regarding your personal information
- Act in your best interests when providing recommendations
However, please note:
- All style recommendations are advisory in nature
- Final purchasing decisions rest with you
- We are not responsible for items purchased based on our recommendations
- We do not guarantee specific outcomes or transformations
- We are not liable for any dissatisfaction with items purchased during our sessions
7. Intellectual Property
All content on the Phomwhvortox website, including text, graphics, logos, and images, is the property of Phomwhvortox and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Third-Party Retailers
When we accompany you to retail locations:
- We have no affiliation with these retailers unless explicitly stated
- We receive no commissions or payments from retailers
- Your purchases are subject to the retailers' own terms and return policies
- We are not responsible for the quality, fit, or condition of items purchased
9. Confidentiality
We treat all client information as confidential and will not disclose your personal information or style preferences to third parties except as required by law or with your explicit consent.
10. Limitation of Liability
To the fullest extent permitted by law:
- Phomwhvortox is not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for the relevant service
- We are not liable for any loss or damage arising from your purchasing decisions
11. Indemnification
You agree to indemnify and hold harmless Phomwhvortox from any claims, losses, or damages arising from your use of our services or violation of these terms.
12. Governing Law
These Terms of Service are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Phomwhvortox.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: info@phomwhvortox.world
Postal Address: Phomwhvortox, Dublin, Ireland
Return to Home